U Store of Watertown - Frequently Asked Questions


Do you charge a deposit?

Nope! We do not require a deposit to rent your unit, meaning you can be confident that you're getting a great deal without any gimmicks.

How long am I required to rent the storage unit?

For your convenience, all units are rented on a month-to-month basis. You aren'€™t required to sign a long-term contract, which helps you avoid early termination fees. However, if you'€™re planning to stay in your unit for a longer period of time, please let us know. We will consider providing a discount.

Do you offer a military discount?

Yes, we do. We offer 15% off our current storage unit rates for veterans and military personnel with valid ID. Just ask us and we'll apply your discount.

When can I access my unit?

You have 24/7 access to your unit, allowing you to stop by any time you'd like!

Do I need to buy a lock?

We sell high-quality Chateau storage locks at our office, but you are welcome to provide your own lock.


Do I have to have insurance on items that I store?

We highly recommend that you have insurance for your stored belongings. We offer our tenants the option of purchasing a self storage insurance policy, or you may obtain insurance on your own. You may also want to check your current renter'€™s or homeowner's policy. Your current plan my include coverage of your belongings.

Can I pay my bill online?

Yes, you can! This feature will save you time every month since you won't have to drive to our facility to pay your rent.

How can I sign up to pay my bill online?

When you reserve your unit online, you also have the option to set up your online account. If you prefer, we can set up an account for you. We'€™ll set up your username and password, and you can change your password upon logging in.

What can I do with my online account?

In addition to paying your rent each month, you can also change your payment methods, update your mailing address, and maintain your account information.

I'€™m interested in vehicle storage. Do you have indoor options?

If your car, boat, RV, Jet Ski, or other vehicle is less than 18 feet long, you can store it in one of our indoor units. Our largest unit of this type is 10x25.

What outdoor vehicle storage options do you have?

Any vehicle you have that'€™s larger than 18 feet long will be able to fit in our outdoor space. We have a large amount of vacant land designed specifically for this purpose. Our outdoor parking spaces are extremely affordable, making them a popular option for owners with all different sizes of vehicles.

Do you offer short-term vehicle parking solutions?

We certainly do. As with all of our leases, your rental will be set up on a month-to-month basis. Whether you're in town for vacation, you're just passing through, or you'™re looking for a temporary space to park your vehicle, we've got you covered.

Why should I rent storage with U Store of Watertown?

Great question. To begin with, we are very passionate about what we do. Space is such an important part of any individual's everyday life, and we're proud to help you find the space you need! Because we'€™re always looking out for your best interest, we'€™re always improving by adapting the newest technologies and taking care of our property. You'€™ll find that our facility is clean, well maintained, and suited for anything you plan to bring our way.

Do you really match any competitor's price?

We do! If you find any other facility in Watertown with a lower advertised price, simply show us. You can pull up the business website, bring in a flier, or show us anything that confirms what you saw. We guarantee to match that price€“ and we'€™ll even take a 10% discount off, too!

What kind of tenants do you serve?

We're glad to say that we help a wide variety of people find the storage they're looking for. Most of our tenants are residential (expanding families, young professionals, couples, and more). Local businesses also utilize our services, and another portion of our tenants are military members from nearby Fort Drum.

Do's and Don'ts of Self Storage

DO: Pack your belongings thoughtfully.

There are plenty of steps you can take to maximize the space in your unit, eliminate damage to your belongings, and ensure a quick and convenient process every time you visit. First, we recommend a thoughtful approach to packing. If you have boxes of different sizes, try loading your heavier belongings into the smallest boxes and your lighter belongings into the larger boxes. This step will give your back a break on move-in day.

DO: Stack your boxes with heavier items on the bottom.

Once you bring your boxes to your unit, stack similarly shaped boxes together. Start with your heaviest boxes on the bottom so that your stacks don't topple over. We also recommend creating aisles of space between your belongings. That way, if you ever need something from the very back of your unit, you don'€™t have to reach or climb over your other belongings. You can also leave some space between your boxes and the wall so that air can always circulate easily in your unit.

DO: Utilize clear bins to see all of your belongings at once.

You're welcome to use any container that you'd like. We recommend utilizing clear bins with plastic covers. Unlike boxes, clear bins allow you to see what's inside of each container without having to open it. You can stack your bins like you would normal boxes and enjoy the added benefit of seeing all of your belongings at once. If you do choose to use clear bins, don't forget the lids! A plastic cover is a great way to keep your container sealed tight.

DON'T: Store illegal or dangerous substances.

We strongly advise against bringing any kind of food into your unit. Our units are clean and bug free, but insects and rodents won'€™t take long to hunt down crumbs. It's also prohibited to bring any illegal substances into your rental. These substances can include, but are not limited to: flammable liquids, illicit drugs, explosives, live animals, firearms, drug paraphernalia, toxic substances, or any other item you would want closely monitored in a safe environment. If you ever have a question about what you can and can'€™t store in your unit, please don'€™t hesitate to ask!